Legal
Privacy Policy
We place great importance on the protection and security of your personal data. Below, we inform you about the processing of personal data when you visit this website.
You can find more information about our 24/7 emergency plumbing and heating service on the A1 Plumbing Help homepage .
1. Definition of „personal data“
Personal data is any information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.2. Responsible person
The controller responsible for data processing on this website within the meaning of the GDPR is: Feltes Solutions Dominik Djohar Feltes Kernstr. 2 75334 Straubenhardt Telephone: 0159 04386764 Email: info@a1-sanitaerhilfe.de3. Data collection and storage when visiting the website
When you access this website, your browser automatically sends information to the website’s server, where it is temporarily stored in a log file. The following data is collected without your intervention and remains there until it is automatically deleted:- IP address of the requesting computer
- Date and time of access
- Name and URL of the retrieved file
- Website from which access is made (referrer URL)
- browser used and, if applicable, the operating system
- Name of your access provider
4. Making contact
When you contact us by email or via a contact form, the data you provide (in particular your email address, and optionally your name and telephone number) will be stored in order to answer your inquiry. The legal basis for this is Article 6 Paragraph 1 Sentence 1 Letter a GDPR (consent) or Article 6 Paragraph 1 Sentence 1 Letter b GDPR, insofar as the inquiry relates to the conclusion or performance of a contract. The data will be deleted as soon as it is no longer required for the purpose for which it was collected.5. Data Sharing
Your personal data will only be transferred to third parties if you have given your consent (Art. 6 para. 1 sentence 1 lit. a GDPR), the transfer is necessary for the establishment, exercise or defense of legal claims (lit. f), there is a legal obligation (lit. c) or this is necessary for the performance of a contract (lit. b).6. Cookies
This website uses only technically necessary cookies, insofar as these are required for the operation of the site. These cookies do not harm your device and do not contain any malware. No web analytics, tracking, or integration of third-party services (e.g., Google Analytics, Google Ads, Google Maps) takes place. You can configure your browser to prevent cookies from being stored; however, completely disabling cookies may prevent you from using all the website’s features.7. Rights of data subjects
You have the right:- In accordance with Article 15 GDPR, you have the right to request information about your personal data processed by us;
- In accordance with Article 16 GDPR, you have the right to request the rectification of inaccurate data or the completion of your stored data;
- In accordance with Article 17 GDPR, you have the right to request the deletion of your stored data, provided that no legal retention obligations or other exceptions apply;
- to request the restriction of processing in accordance with Article 18 GDPR;
- In accordance with Article 20 GDPR, you have the right to receive your data in a structured, commonly used and machine-readable format or to request its transmission to another controller;
- In accordance with Article 7 Paragraph 3 GDPR, consent may be withdrawn at any time;
- to lodge a complaint with a supervisory authority in accordance with Article 77 GDPR.